Refund policy
At Style Mavelle, we want you to feel comfortable with your purchase. If something is not right, please review our return and refund policy below.
Return Window
We accept eligible returns within 30 days from the date your order is delivered.
To qualify for a return, the item must be:
- New, unworn, and unused
- In its original condition
- With tags attached, if applicable
- In the original packaging, when possible
Items that show signs of wear, washing, damage, stains, strong odors, or missing parts may not be accepted for return.
Returns for Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. Include your order number and clear photos of the item so we can review the issue and help with the next steps.
Returns for Non-Defective Items
We also accept returns for non-defective items, such as size, fit, or change-of-mind returns, as long as the item meets the return condition requirements above and is returned within the 30-day return window.
Exchanges
We accept exchanges for eligible items. If you need a different size, color, or item, please contact us first so we can guide you through the exchange process.
Exchange availability may depend on current stock.
Return Method
Returns are handled By mail. Please contact us before sending your item back so we can provide the correct return instructions.
Do not send returns without contacting us first, as this may delay the return process.
Return Shipping
Customers are responsible for return shipping costs for non-defective returns unless otherwise stated.
If the item is defective, damaged, or incorrect, Style Mavelle will cover the return shipping costs or provide an appropriate return solution.
Restocking Fee
We do not charge a restocking fee for eligible returns.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If approved, the refund will be processed to your original payment method. Refunds are typically processed within 3–7 business days after approval.. Your bank or payment provider may take additional time to post the refund to your account.
Original shipping charges are non-refundable unless the return is due to our error, a defective product, or an incorrect item.
Non-Returnable Items
The following items may not be eligible for return:
- Items that have been worn, washed, or used
- Items without original tags, if applicable
- Items damaged after delivery due to misuse
- Items returned outside the 30-day return window
- Final sale items, if clearly marked as final sale before purchase
Order Cancellation
- Orders may be canceled within 12 hours of purchase.
- Once an order has entered processing or fulfillment, cancellation may no longer be possible.
Contact Information
If you have any questions or want to start a return, please contact us:
Business name: Style Mavelle
Company name: FAYVIOR LLC
Company number: 8024312
EIN number: 3058622
Address: 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United States
Phone: +1 209 273 3392
Email: support@stylemavelle.com
Business hours: Monday-Sunday; 11:00 AM – 7:00 PM (MT)